Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution. You may also refer to this document - HP Notebook PCs - Keyboard Troubleshooting If the result of the test comes as "Pass", try re-installing the keyboard driver -ġ) In Windows, search for and open Device Manager.ģ) Right click on the keyboard drivers and click on uninstall.
If the key is not stuck, test the hardware -Ģ) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. Refer to this video link for steps - How to Fix Stuck Keys on HP Notebooks? While you respond to that, let's try these steps -įirst of all, check if the key is stuck. I have reviewed your post and I understand, there seems to be an issue with the keyboard.ĭon't worry, I'm here to help! To better assist you - May I have the exact model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.) This is a great place to get support, find answers and tips to your technical queries.
0 kommentar(er)
